Dear Customers and Potential Clients,
We are pleased to introduce ourselves as the new owners of the guest services operation of Andalucian Villa Rentals S.L., a company that has been providing holiday rentals, property management, maintenance, and sales services in the Lake Viñuela area for over 15 years. As the new proprietors, James and Sandi, we would like to inform our existing and future clients of the comprehensive services we offer.
Why Choose Us?
We are based in Alcaucín, which allows us to offer a 24-hour emergency contact service. This ensures that we can respond quickly to any urgent matters related to your property, providing peace of mind whether you are renting or need management services.
Our Services
Property Management
With over a decade of experience, we have assembled a reliable team of professionals who can address any property-related issues, from routine upkeep to larger construction projects.
- Pool & Garden Maintenance: We create customized maintenance plans tailored to your needs and the specific requirements of your property.
- Cleaning & Repairs: Our cleaning and maintenance teams work closely together to ensure your property receives the care and attention it requires.
- Custom Services: We can offer various tailored services including, but not limited to:
- Water meter readings
- Regular property inspections
- Storm checks
- Mail collection and call-out services (prearranged or otherwise)
Holiday Rental Services
We take care of all aspects of renting your property, ensuring a smooth experience for both owners and guests.
- Licensing and Legalities: We help new clients acquire holiday rental licenses and ensure compliance with all tourist board regulations.
- Personalized Check-in: We contact guests prior to their arrival to arrange a meeting point and personally escort them to the villa. During this time, we provide essential information about the property and collect passport information for registration with the Guardia Civil to comply with rental regulations.
- Welcome Pack: Every guest receives a complimentary welcome pack featuring beverages and local products. This can also be arranged for your own private guests.
- Security Deposits: We ensure that your property is checked for damages before returning any security deposits. When possible, we collect the deposit upon the guest’s arrival and return it after the property inspection.
- High-Quality Linens: We provide hotel-quality, white cotton bed linens, along with bath mats, hand towels, bath towels, and pool towels. Essential toiletries like hand soap, toilet paper, and kitchen supplies are included free of charge. Special requests such as baby cots or highchairs can also be accommodated.
- Flexible Cleaning Services: Our reputable cleaning team is available to cater to any specific service requirements.
- 24-Hour Emergency Contact: Both property owners and guests have access to our 24-hour emergency hotline for immediate assistance.
For further information or to receive a quote, please feel free to contact us at:
- Phone: +34 633 299 872
- Email: andalucianvillaservices@hotmail.com
We look forward to working with you and making your property management and holiday rental experience smooth and worry-free.
Warm regards,
James & Sandi.
Andalucian Villa Rentals S.L.